{"id":7527,"date":"2022-09-23T13:39:48","date_gmt":"2022-09-23T11:39:48","guid":{"rendered":"https:\/\/paramodecorcos.es\/politica-de-devoluciones-y-envio\/"},"modified":"2024-02-20T21:20:58","modified_gmt":"2024-02-20T20:20:58","slug":"politica-de-devoluciones-y-envio","status":"publish","type":"page","link":"https:\/\/paramodecorcos.es\/en\/politica-de-devoluciones-y-envio\/","title":{"rendered":"Pol\u00edtica de Devoluciones y Env\u00edo"},"content":{"rendered":"\t\t
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Return policy<\/strong><\/p>\n

Only cancellations and\/or returns will be accepted under the following terms.<\/p>\n<\/div>\n

Cancellation<\/strong><\/div>\n
The customer may cancel their order and request a full refund of the amount if it has not yet been shipped. To do this, you must contact us as soon as possible within 24 hours from the contact form or send us an email totienda@paramodecorcos.com and provide us with your information and order number.<\/div>\n
< strong>
Returns<\/strong><\/div>\n
Our product selection, preparation and packaging processes are very strict and we guarantee that they are shipped without defects. Carefully verify that the seals that close your package have not been modified or damaged.<\/div>\n
If the order arrives up to 48 hours later than agreed, the customer must accept the delivery and if, upon opening the box, any element is in poor condition, you can open an incident from the contact form or send us an email totienda@paramodecorcos.es with the name of the products and the number of elements in poor condition, as well as a photograph of them.<\/div >\n

Returns of products will not be accepted when they have been opened and\/or manipulated, and do not retain the original packaging.<\/p>\n

You must indicate in the communication the reason for the return in this regard.<\/div >\n

Only returns will be accepted for orders with evidence of having been damaged in transport and any complaint must be made at the time of receipt of the order.<\/p>\n

If the product arrives in poor condition, STOP DE CORCOS S.L. will assume the shipping costs incurred for the return, as long as the products are in their original packaging and have not been totally or partially consumed.<\/p>\n

To manage the claim, you must contact us within 24 hours and send us an email totienda@paramodecorcos.es, indicating your name, order number and explaining in detail what happened.<\/p >\n

Withdrawal<\/strong><\/p>\n

The right of withdrawal cannot be exercised (except for error or defect in the contracted product or service), in the following cases provided for by article 45 of the Trade Law:<\/p>\n

\u25cf Contracts for the supply of goods made in accordance with the consumer’s specifications or clearly personalized, or that, due to their nature, cannot be returned or may deteriorate or expire quickly.< \/p><\/p>\n

\u25cf And in general all those products ordered remotely that are made to our specifications: clothing, photographic development, etc., or that are susceptible to copying (books, music, video games, etc.).<\/ p><\/p>\n

The client will have the right to withdraw from the contract during a period of 14 calendar days without indicating the reason and without incurring any cost other than those provided for in articles 107.2 and 108, in accordance with the provisions of BOE-A- 2014-3329. To exercise this right, a form is provided where you can complete the data necessary for its management.<\/p>\n

How to return products in accepted cases:<\/strong><\/p>\n

To return a product in the cases provided for and accepted by this withdrawal policy, the following instructions must be followed:<\/p>\n

Returns with postage due will not be accepted.<\/p>\n

p><\/p>\n

You must have notified PARAMO DE CORCOS S.L. the desire to withdraw and have obtained the corresponding authorization before shipping.<\/p>\n

You must download and complete the withdrawal form that appears below and send it along with the package.<\/p>\n

You must enter the product(s) in a properly packaged package. The return address is: PARAMO DE CORCOS S.L.,<\/p>\n

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Ctra. Aranda s\/n, 09462 Moradillo de Roa, Burgos, <\/span><\/p>\n<\/div>\n

You must take the package (with the attached withdrawal form) to a Post Office or a courier company and request proof of shipping.<\/p>\n

You must keep the proof until you receive the requested refund.<\/div>\n
It is the customer’s responsibility to keep all acknowledgments of receipt and send the package by certified mail or by any other means that allows you to prove your shipping date.<\/div>\n

In case of repeated returns or claims due to poor condition or defective product by the same customer, PARAMO DE CORCOS S.L. reserves the right not to make new shipments to the customer.<\/p>\n

Return costs will be the responsibility of the customer. Refunds of amounts will be made within a period of 14 (fourteen) calendar days following the date on which we receive the returned product(s) at the specified address.<\/p>\n

PARAMO DE CORCOS S.L. will proceed to the refund in the payment method that the client used when placing the order, and said refund will be subject to the right of PARAMO DE CORCOS S.L. to withhold amounts for returned products that are damaged. We will refund the amount paid for the returned product(s) less shipping costs (if applicable).<\/p>\n

Information to indicate for the refund<\/strong><\/p >\n

The client\/buyer may request a refund, either by email to:tienda@paramodecorcos.es or by postal mail to the address indicated in the withdrawal form.<\/p>\n

Information to indicate:<\/strong><\/p>\n

Email associated with the order<\/p>\n

Telephone<\/p>\n

Order number:<\/p>\n

Purchased on the day :<\/p>\n

User name:<\/p>\n

User address:<\/p>\n

Order date<\/p>\n

Reason for complaint:<\/div>\n

< div>European Consumer Regulations<\/strong><\/div>\n

We inform that the European Commission has created the first European platform for the resolution of conflicts in online commerce covered by the latest consumer law. In this sense, as those responsible for an online sales platform, we have the duty to inform our clients about the existence of an online platform for alternative dispute resolution.<\/div>\n
To resort to the conflict resolution platform , the customer must use the following link: http:\/\/ec.europa.eu\/odr<\/div>\n
After-sales Service<\/strong><\/div>\n
We have an after-sales service to solve any problem with our products or shipments through which we offer the fastest and most effective attention to our customers.<\/div>\n
To contact us or ask us any questions, questions or complaints, you can use any of the following means :<\/div>\n
Postal address: Ctra. Aranda s\/n, 09462 Moradillo de Roa, Burgos, <\/span><\/div>\n
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Email:tienda@paramodecorcos.es<\/p>\n<\/div>\n

Confidentiality<\/ strong><\/div>\n
All information and documentation used during the contracting, development and execution of the services that regulate the relations between PARAMO DE CORCOS S.L. is confidential. and the Client.<\/div>\n
All information received from the client, whether images, emails, texts, access data such as clients and passwords, will be treated confidentially, and transfer to third parties is completely prohibited.<\/div>\n
div><\/p>\n
Confidential information will not be understood to be information that is disclosed by agreement between the Parties, that which becomes public for the same reason or that which must be revealed in accordance with the laws or with a judicial resolution of a competent authority and that which is obtained by a third party who is not under any obligation of confidentiality. Both parties are obliged to comply with the duty of confidentiality indefinitely.<\/div>\n
More information about privacy: consult our Privacy Policy and Data Protection Policy<\/div>\n
\n

For information Complete information about your rights and the data protection policy that we apply to this website and all our services, we recommend visiting the Privacy Policy and the Cookies Policy.<\/p>\n<\/div>\n

Limitation of liability<\/strong><\/div>\n
PARAMO DE CORCOS S.L. reserves the right to make, at any time and without prior notice, modifications and updates to the information contained on the website, its configuration and presentation, the access conditions, contracting conditions, etc. Therefore, the client must access updated versions of the page.<\/div>\n
The user\/client is solely responsible for maintaining the confidentiality and security of the website and for all activities that occur on the website. once delivered by PARAMO DE CORCOS S.L. The client undertakes to immediately notify PARAMO DE CORCOS S.L. of any violation of the security of the portal.<\/div>\n
PARAMO DE CORCOS S.L. will not be responsible for any loss arising from improper or unauthorized use of its website.<\/div>\n
The client undertakes to hold PARAMO DE CORCOS S.L. harmless. from claims, losses, expenses, damages and costs (including direct, incidental, consequential, punitive, exemplary and indirect damages), and reasonable attorneys’ fees resulting from any breach by the customer\/buyer of these conditions, whether or not considered material or immaterial; the use or misuse of the Services by you or any person acting on your behalf or using your account at paramodecorcos.es or for any material or immaterial violation of any right, title or interests of third parties.<\/div>\n
Our only responsibility will be to supply the product under the terms and conditions expressed in this contracting policy.<\/div>\n
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PARAMO DE CORCOS S.L. will not be liable for any consequence, damage or harm that may arise from the improper use of the products supplied.<\/p>\n<\/div>\n

Language<\/strong><\/div>\n
The language in which The contract between PARAMO DE CORCOS S.L. will be perfected. and the Client is Spanish.<\/div>\n
Jurisdiction and applicable laws<\/strong><\/div>\n
PARAMO DE CORCOS S.L. and THE CLIENT, will be governed by Spanish legislation to resolve any controversy that may arise from the access or use of this website, and will be subject to the Courts and Tribunals of the city of Logro\u00f1o.<\/p><\/div>\n
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Shipping Policy<\/p>\n

<\/strong><\/div>\n

Shipping and transportation<\/p>\n

< \/strong><\/div>\n

The shipment will be made by transport to the address indicated at the time of placing the order, with the shipping costs that are indicated and confirmed in said order. The delivery will be made, with generally, within three (3) business days from the day following the day you place the order and the payment is confirmed. This period may vary depending on the specific circumstances of each order, such as the availability of the chosen product or the shipping area. Likewise, in exceptional circumstances, this period could be altered by extraordinary incidents in the transport service or by difficulties in the delivery of the merchandise. Deliveries are made Monday through Friday. No orders will be prepared nor will deliveries be made on Saturdays, Sundays or holidays.<\/p>\n<\/div>\n
Expenses:<\/strong><\/div>\n
Are indicated at the time of purchase.<\/p>\n<\/div>\n
Shipping:<\/strong><\/div>\n
Shipping areas:<\/div>\n
\u2013 Shipments are only made to Spain (Peninsula) and the Balearic Islands.<\/div>\n
\u2013 Shipments are not made to the Canary Islands, Ceuta and Melilla.<\/p>\n<\/div>\n
Delivery times:<\/p>\n

<\/strong><\/div>\n

If the product is in stock, The shipment of the order will be sent immediately to the delivery address indicated by the customer and delivered within a period of 2 to 6 working days from the moment the order is processed.<\/div>\n
If there is any unforeseen event in Upon delivery of the order we would contact you through your email address, which we request when making the purchase on the website, to find a solution. <\/div>\n
Alternatively we could contact you by phone , if it had been provided, or directly attempt a second delivery to the address provided. If the product could not be contacted or delivered on the first or second visit, the customer will be responsible for contacting the carrier or PARAMO DE CORCOS S.L. via email and will assume any additional costs that subsequent deliveries may entail.<\/p>\n<\/div>\n
Shippers<\/p>\n

<\/strong><\/div >\n

PARAMO DE CORCOS S.L. will choose the carrier that it considers most appropriate to fulfill the delivery under the established conditions and deadlines.<\/div>\n
In the event that one of the deadlines is modified, the Customer Service of PARAMO DE CORCOS S.L. will inform you, either by email or phone call, of the approximate delivery time for the total shipment of your order. Likewise, you will be kept informed of any variation that may arise from said period. <\/div>\n
Orders will not be served in post office boxes. We reserve the right to withhold shipment of orders with incorrect addresses. In any case, we will contact you according to the information provided for any incident or question that may arise in the processing of your order.<\/div>\n
Common system of value added tax of the European Union.<\/div div>\n
In accordance with the provisions of Law 37\/1992, of December 28, regulating said tax and the European Directive 2008\/8\/EC, the operation may be exempt or not subject to it depending on the country of residence of the buyer and the condition in which he acts (businessman\/professional or individual). Consequently, in some cases the final price of the order may be altered compared to what is displayed on the website.<\/div>\n
The price of the products marketed by PARAMO DE CORCOS S.L. includes Spanish VAT. However, the final price of your order may vary depending on the VAT tax rate applied to the order. For orders destined for other countries in the European Union, Spanish VAT will be deducted and the VAT tax rate corresponding to the destination country will be applied. The final price will appear during your order confirmation and will reflect the VAT tax rate corresponding to the country of destination of the products.<\/div>\n<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Return policy Only cancellations and\/or returns will be accepted under the following terms. Cancellation The customer may cancel their order and request a full refund of the amount if it has not yet been shipped. To do this, you must contact us as soon as possible within 24 hours from the contact form or send […]<\/p>\n","protected":false},"author":282,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-7527","page","type-page","status-publish","hentry"],"yoast_head":"\nPol\u00edtica de Devoluciones y Env\u00edo - Paramo de Corcos<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/paramodecorcos.es\/politica-de-devoluciones\/\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/paramodecorcos.es\\\/politica-de-devoluciones\\\/\",\"url\":\"https:\\\/\\\/paramodecorcos.es\\\/politica-de-devoluciones\\\/\",\"name\":\"Pol\u00edtica de Devoluciones y Env\u00edo - 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